Friday, 27 September 2013

Call Management Services

 
What is a missed call alert? How can I activate and deactivate the service?
  • You can get the record of missed calls by subscribing to Missed Call Alerts (MCA) service.
  • Missed call alerts is a SMS based service which provides the details of the calls attempted on the customer MDN, when the recipient mobile was switched off/out of reach/not reachable.
  • You can activate this service by sending SMS <M> to 51234. This is charged at Rs.15/30days on toggling price points, Rs.10/20 days, Rs.5/10 days and Rs.2.5/5 days
  • To deactivate this MCA service SMS <UNSUB M> to 51234. Upon successful deactivation, a confirmatory message will be sent you
What is a voice mail service? How can activate and deactivate the service?
  • Reliance Mobile’s Voicemail service (VMS) is your personal answering machine that will record messages whenever you are not reachable.
  • The service can be activated to record messages in the following situations:
    • When you are not reachable (e.g. out of coverage area or phone not switched on) or an incoming call is not answered
    • When you are busy on another call Alternatively, you divert all incoming calls automatically to the voicemail (not recommendable)
    • To activate VMS service dial *410 or *4101 from your Reliance Mobile
    • To deactivate VMS service dial *4100 from your Reliance Mobile
What is caller line identification? How do I activate this service?
  • This feature (CLIP) enables to view the number of the caller on phone
  • If phone number of the person who has called is stored in the phone book, then the name associated with the number will be displayed on the screen
  • This service also allows the subscriber to identify missed calls and redial previous calls
  • CLIP will be provisioned by default to all customers.
What is caller ID restriction? How much am I charged? Can I activate it?
This feature is currently not available.

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